Cancellation Policy

Last Updated: July 19, 2026

At Faith Farm Hawaii, LLC, we understand that plans can change. Our cancellation policy helps us provide the best experience for all of our guests while respecting the time and preparation involved in each visit.

Guest Cancellations

  • Cancellations made 48 hours or more before your scheduled experience will receive a full refund.

  • Cancellations made less than 48 hours before your scheduled experience are non-refundable.

  • Guests who do not arrive for their scheduled reservation ("no-shows") are not eligible for a refund.

Weather

Many of our experiences take place outdoors. Light rain is common in Hāmākua and often adds to the beauty of the experience. However, if severe weather or unsafe conditions require us to cancel or reschedule an experience, guests will be offered the option to:

  • Reschedule for another available date, or

  • Receive a full refund.

Changes to Reservations

If you need to change your reservation, please contact us as soon as possible. We will do our best to accommodate your request based on availability.

Late Arrivals

Please arrive on time for your scheduled experience. Late arrivals may result in a shortened experience or, depending on the circumstances, may need to be rescheduled. Refunds are not guaranteed for late arrivals.

Contact Us

If you have questions regarding this Cancellation Policy, please contact us:

Faith Farm Hawaii, LLC
36-570 Spencer Road
Laupāhoehoe, HI 96764

📞 (808) 358-9638
✉️ info@faithfarmhawaii.com